Shipping
Policy

Thank you for visiting and shopping at www.kbsmi.com. Following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.  Please note that almost all of our orders will ship with the US Postal Service, as long as it meets the weight requirement.  Overnight delivery is only available for orders with delivery addresses within the continental United States.  Please call our office and place your order over the phone if you wish to have an expedited delivery.  Delivery delays can occasionally occur.  

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

www.kbsmi.com ships to addresses within the continental US and APO/FPO/DPO addresses.  

SHIPMENT CONFIRMATION & ORDER TRACKING

Shipment Confirmation and order tracking information is available upon request. Our system does not automatically generate emails with tracking information.

www.kbsmi.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

www.kbsmi.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

KBS will only ship orders within the continental US.  We do not offer international shipping.

RETURNS POLICY

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.