Kent Butcher Supply

Shipping
Policy

Thank you for visiting and shopping at www.kbsmi.com. Following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur.  

SPECIAL SHIPPING CONDITIONS 

If you are located outside the continental United States, and/or your order contains items with special shipping conditions (such as overnight delivery, abnormal size, weight, etc.), a Kent Butchers’ Supply Co. representative will contact you with the shipping amount before you are charged for your purchase. 

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

www.kbsmi.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.  

SHIPMENT CONFIRMATION & ORDER TRACKING

Shipment Confirmation and order tracking information is available upon request. 
Customs, Duties and Taxes

www.kbsmi.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

www.kbsmi.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

If you are located outside the continental United States, a Kent Butchers’ Supply Co. representative will contact you with the shipping amount and conditions before you are charged for your purchase.

RETURNS POLICY

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.